Education Counsellor / Assistant Counsellor Job Opening
Location: Kathmandu
No. of Positions: 2
Note:
- If you have previously worked in the same industry and/or have sufficient work experience in an allied field, designation of “Education Counsellor” will be offered
- If you have NOT worked in the same industry, designation of “Assistant Counsellor” will be offered in the beginning
Job Description
- Report to and assist the Senior Counsellors with calls, follow ups, student queries, and applications
- Advice / Counsel students regarding various universities, courses, admission requirements, entrance exams (to be learned from the Sr Counsellor over time)
- Provide telephonic counselling to the leads of all resources & invite them to walk in to the office for counselling
- Constantly engage with students (via phone, chat & email)
- Conduct meetings with students to collect information needed for applications
- Guide students with applications / form filling and forward student applications to universities
- Close student cases as per the defined timelines
- Representing company during fairs and events
- Correspond and liaise with Universities and University officers
- Contributing to developing ILW brand
- Should be able to communicate about the visa application process, benefits of studying in the respective country & further extension prospect
- Locate the right course/college options for the student according to their eligibility and budget
- Follow up with clients and students after inquiry till the time it gets close & record information of all correspondence
- Analyze each case to figure out loopholes in the candidate’s profile and address it with the best possible remedies
- Prioritize workload as per requirement and should be able to work with strict deadlines
- Should be able to meet monthly target
- Follow up on potential leads generated by the marketing team and maintain excel
- Any added responsibility assigned by Superiors to enhance the ability
- You will use superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.
Note: Assistant Counsellor can also counsel the students in the first meet, if the Sr Counsellor finds you ready for it
Skills and Requirements:
- Reliable/Good at hitting deadlines
- Punctual and structured in work
- Knowledge of MS Word and swift use of internet is a must
- Be flexible and able to meet individual needs by providing person-specific attention
- Good communication skills
PRIOR Experience in Study Abroad / Overseas Education industry is NOT compulsory. However, preference will be given if you have work experience
If you only have specific Country counselling experience, feel free to write to us
If interested, email your updated CV at info@swiftford.com